We use cookies to enhance your browsing experience and analyze site traffic. By continuing to use this site, you consent to our use of cookies.

lunar-frost
Advertising Content
  • Home
  • About
  • Experiences
  • Contact

Privacy Policy

Last updated: September 9, 2026

Information Collection and Use

We collect personal information that you voluntarily provide when you express interest in obtaining information about our services, participate in activities on our website, or otherwise contact us.

The personal information we collect may include:

  • Name and contact information (email address, mailing address)
  • Communication preferences
  • Expedition booking details and preferences
  • Payment information (processed securely through third-party payment processors)

How We Use Your Information

We use the information we collect or receive:

  • To facilitate expedition bookings and reservations
  • To respond to inquiries and provide customer support
  • To send administrative information regarding your bookings
  • To fulfill and manage expedition arrangements
  • To improve our website and service offerings

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with:

  • Service providers who assist in expedition operations (guides, accommodation providers, transportation services)
  • Payment processors for secure transaction handling
  • Legal authorities when required by law or to protect our rights

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Booking information is retained for a minimum of seven years for business and legal compliance purposes.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and receive a copy of your personal information
  • The right to correct inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to restrict or object to processing of your information
  • The right to data portability

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted to our website.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. For detailed information about our cookie practices, please refer to our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any linked websites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this policy regularly.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us at:

[email protected]

lunar-frost

Connecting travelers with Canada's most extraordinary wilderness landscapes through responsible, expertly guided expeditions.

Navigation

  • About
  • Experiences
  • Contact

Legal

  • Privacy Policy
  • Data Protection
  • Cookies Policy
  • Terms of Use

© 2026 lunar-frost. All rights reserved.